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Repairs and servicing

Damaged?
Let's get it right.

Tell us what happened and we will tell you honestly whether we can fix it, and whether it is worth fixing. No prices are quoted before the device is seen.

Not every repair is possible on every model. Tell us what happened and we will assess your device before anything is promised. Repair pricing and turnaround are confirmed after the assessment, never before.

Repair assessment

Three steps. Takes about a minute.

01

What is wrong with it?

02

Tell us about the device

Detail here saves a trip. If you can, send photos on WhatsApp too.

03

How do we reach you?

Send photos on WhatsApp

What we look at

Faults we handle

These are the problems that come through the door most often. If yours is not listed, describe it anyway.

01

Screen damage

Cracks, dead spots, touch that has stopped responding, display lines.

02

Battery

Drains quickly, shuts down early, swelling, health warnings.

03

Charging

Will not charge, charges intermittently, loose or damaged port.

04

Camera

Blurry images, shake, black screen in the camera app, damaged lens.

05

Speaker or microphone

No sound in calls, distorted audio, the other side cannot hear you.

06

Software

Stuck on boot, restarting, frozen, iOS update problems.

07

Liquid or impact damage

Dropped in water, heavy fall, device not powering on.

08

General diagnostics

Something is wrong and you are not sure what. We will find out.

09

Something else

Describe the fault and we will tell you whether we can help.

FAQ

Repair questions

Common ones are screens, batteries, charging faults, cameras, speakers, microphones and software problems. Not every fault on every model can be fixed, so tell us what happened and we will assess your device.

It depends on the fault and on parts. We will give you a firm timeframe once we have looked at the device.

Bring it in or send photos. Damaged device assessment is part of what we do, and we would rather tell you early if something is not worth repairing.